PRIVACY POLICY
Castleham MOT Centre Ltd is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with us, whether through our website, by phone, or in person.
1. Information We Collect
We may collect and process the following types of personal data:
- Name, contact details (address, phone number, email)
- Vehicle details (registration, make, model, service history)
- Booking and transaction history
- IP address and website usage data (if using our online services)
2. How We Use Your Information
We use your personal information to:
- Book and manage MOTs, services, and repairs
- Contact you regarding appointments, reminders, or service updates
- Process payments and issue invoices
- Improve our services and customer experience
- Comply with legal and regulatory obligations
3. Sharing Your Data
We do not sell your personal data. We may share it with trusted third parties such as:
- Payment processors
- IT and website support providers
- Legal or regulatory bodies where required by law
All third-party partners are required to comply with data protection laws and only use your data for specified purposes.
4. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Once your data is no longer needed, it will be securely deleted or anonymised.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (where legally permissible)
- Object to or restrict processing
- Withdraw consent at any time (if consent was given)
To exercise any of these rights, please contact us using the details below.
6. Cookies and Website Tracking
Our website may use cookies to improve your browsing experience and track site performance. You can manage your cookie preferences through your browser settings.
7. Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact:
Castleham MOT Centre Ltd
Address: 47 Manor Road, TN34 3LL Hastings, East Sussex, United Kingdom
Phone: 01424 436 414
Email: Info@castlehammotcentre.co.uk